Employment Opportunities

JOB SUMMARY:
CSR I is responsible for meeting company and customer requirements by coordinating and communicating customer requirements to the rest of the organization. This position provides customer advocacy while troubleshooting, problem solving and acting as liaison for our customers with various departments.

KEY FUNCTIONS/DUTIES:
•Manage customer orders from placement to delivery through multiple channels including phone, e-mail and Internet.

•Check inventory for open orders and work with the production team to satisfy customers’ delivery dates.

•Manage customer expectations to ensure satisfaction by clearly communicating our commitments such as delivery dates, problem resolution and order status details.

•Work with specified logistics companies to arrange transportation coverage for orders as necessary.

•Follow up with 3rd party logistics to ensure accurate entry of freight costs into Datacor for prepaid/prepaid & add shipments.

•Provide high quality of service through efficient use of technology relative to customer activity.

•Double check orders as an integral part of order entry process.

REQUIRED QUALIFICATIONS:
Skill Requirements

•Excellent written and oral communication skills along with the ability to work in a team environment.
•Excellent organizational and planning skills – ability to multi-task effectively.
•PC and MS Office proficiency required.
•ISO and Datacor ERP experience desirable.

EDUCATION/EXPERIENCE REQUIREMENTS:
•High School Diploma required. AS or BS in business or marketing a plus.
•Minimum 2 years customer service experience, inside sales, logistics or related functions (preferably in manufacturing).

PHYSICAL DEMANDS:
•Prolonged periods sitting at a desk and working on a computer.
•Must be able to lift up to 15 pounds at times.
•Must be able to navigate various departments of the organization’s physical premises.

BENEFITS:

Benefits include Health, Dental, Vision, Life, Short and Long-Term Disability Insurances, Health Savings Accounts, 401(k) matching, Paid Time Off (PTO), and Employee Assistance Program (EAP).

JOB SUMMARY

The Health Safety and Environmental Manager is responsible for the management, administration and implementation of all site health, safety, and environmental programs to maintain company compliance with all safety and environmental regulations.

KEY RESPONSIBILITIES:

• Develop, administer, and implement site specific health, safety and environmental standards and programs to position the site as a best-in-class organization while ensuring a culture of safety.
• Promote positive safety culture through effective safety awareness and incentive programs.
• Strive for continuous improvement of safety management processes following established regulations, policies, and standards.
• Deliver training and coaching on safety programs to establish clear understanding and engagement by all site employees.
• Initiate and direct incident investigation programs, develop incident trends, and develop programs for improving performance.
• Manage the overall site Contractor Safety program to reduce risk associated with construction and trade contactor activity. Ensure project managers are accountable for proper management of contactors.
• Manage safety supplies and safety awareness programs.
• Manage and direct all HSE Committee meetings and assist with PHA hazard analyses.
• Participate in other programs as needed to support the overall success of the site.
• Assist in managing internal audit program.
• Other duties as assigned.

 REQUIRED QUALIFICATIONS:

• BS or MS in HSE, Environmental Sciences, or related field
• Minimum 5 years HSE management experience.
• Strong HSE Regulatory knowledge and expertise (EPA, OSHA, DOT, PSM) required.
• Experience with hazard recognition, behavioral-based safety and job hazard analysis is desired.
• Ability to influence where direct lines of authority do not exist.
• Ability and willingness to flex work hours on occasion to support the site needs, including night and weekend hours.
• Proficiency in Microsoft Office software

PHYSICAL REQUIREMENTS: 

• Must be able to lift 50-75 lbs max at times
• While performing duties of this job, the employee will sit, walk, stand, climb stairs and ladders to complete tasks daily.

BENEFITS:

Benefits include Health, Dental, Vision, Life, Short and Long-Term Disability Insurances, Health Savings Accounts, 401(k) matching, Paid Time Off (PTO), and Employee Assistance Program (EAP).